Billing, cancellation, and refunds.

1. Payment processor

Paid subscriptions are currently in early access and checkout is disabled. When checkout opens, paid subscriptions will be processed by Stripe. redirects.pro does not store raw card numbers. Stripe may process payment details, fraud-prevention signals, billing address, tax information, invoices, receipts, subscription state, and Customer Portal activity.

2. Subscription renewal

Agency is planned as a recurring subscription unless the checkout page says otherwise. It renews automatically at the billing interval shown during checkout until canceled. Prices, taxes, and currency are shown at checkout before payment.

3. Access after payment

Paid access is not open to public checkout yet. After launch, paid access is unlocked when Stripe sends a successful subscription status and redirects.pro synchronizes it to your account. Active or trialing subscriptions grant access. Incomplete, unpaid, canceled, past-due, paused, or otherwise blocked states may remove access to paid workflows while manual checks remain available for normal human use.

4. Customer Portal

Customer Portal opens when paid billing opens. Active paid users with a linked Stripe customer can open Stripe Customer Portal from the dashboard. Depending on Stripe configuration, the portal may let you update payment methods, view invoices, manage billing details, and cancel the subscription.

5. Cancellation

After paid billing opens, you can cancel through the dashboard billing action when Customer Portal is available, or by contacting hello@redirects.pro. Cancellation stops future renewals when processed. If Stripe marks the subscription active until the end of the current period, paid access may continue until that period ends.

6. Failed payments

After checkout opens, if payment fails, Stripe may retry collection, send payment notices, or mark the subscription as past due, unpaid, incomplete, or canceled. redirects.pro may restrict paid workflows when Stripe reports a blocked subscription state.

7. Refund policy

No paid checkout is currently open. After paid launch, subscription fees are generally non-refundable for completed billing periods because the service is available immediately as a digital workflow tool. We will review refund requests in these cases:

• Duplicate charges or clear billing errors.
• Fraudulent or unauthorized payments reported promptly.
• First-time Agency purchase where you contact us within 7 days and the product materially cannot perform the paid workflow sold.
• Refunds required by applicable law.

Heavy usage, abusive usage, token sharing, unauthorized scanning, completed client work, or simple change of mind after substantial use may make a refund unavailable. Approved refunds are returned through Stripe where possible.

8. Plan changes and Enterprise

Agency is the planned self-serve MVP plan. Enterprise, higher limits, team workflows, monitoring, custom billing, or procurement terms may require a separate written agreement.

9. Taxes and invoices

After checkout opens, Stripe may calculate taxes or collect billing information depending on configuration and location. Invoice and receipt details are managed through Stripe where available.

10. Contact

Billing, invoice, cancellation, or refund questions: hello@redirects.pro.